Category

CAFM software

CAFM software is the broad category that covers maintenance, compliance, contractors, space, and assets in a single platform. This page explains who CAFM tends to suit and how to compare the main options.

What is CAFM software?

CAFM software helps facilities teams manage day-to-day operations, assets, maintenance, and related workplace activity in one system.

CAFM stands for computer-aided facilities management. In practical terms, it is software used to help facilities teams organise maintenance, assets, compliance activity, space-related workflows, service requests, contractors, and operational records more effectively.

A CAFM platform is usually broader than a maintenance-only tool. It can still include work orders and preventive maintenance, but it is often more useful where you also need visibility over space, service delivery, workplace activity, or wider facilities operations.

Who CAFM software is for

CAFM software is usually most useful for organisations that need broader facilities control rather than just maintenance execution.

Facilities teams

Teams managing buildings, contractors, compliance activity, support services, and recurring tasks.

Multi-site organisations

Organisations that need consistent controls, records, and operational visibility across more than one site.

Estates with broader needs

Environments where space, assets, maintenance, and service workflows all matter together.

Compliance-heavy environments

Teams that need stronger scheduling, audit trails, and follow-up control across recurring obligations.

Contractor-heavy delivery models

Operations where visibility over suppliers, service standards, and task completion matters strongly.

Buyers moving beyond spreadsheets

Organisations that need more structure, reporting, and visibility than manual tools can provide.

CAFM vs CMMS: the practical difference

A simple way to think about it is that CMMS is usually more maintenance-focused, while CAFM is usually broader across facilities operations.

CAFM

Usually broader across maintenance, assets, space, services, workplace workflows, contractors, compliance, and day-to-day facilities operations.

CMMS

Usually more focused on maintenance planning, work orders, preventive maintenance, assets, downtime, and technician execution.

What a good CAFM platform should help you do

The best CAFM systems are not just databases. They help teams control work, visibility, and follow-up more effectively.

Organise maintenance

Track reactive jobs, preventive maintenance, recurring tasks, and service history clearly.

Support compliance

Keep checks, certificates, inspections, and unresolved actions visible and easier to control.

Track assets

Maintain clearer records of assets, condition, history, and lifecycle decisions.

Coordinate contractors

Manage external providers, task flow, evidence, and service visibility more consistently.

Improve reporting

Give managers clearer visibility of overdue work, backlog, status, and operational trends.

Support broader FM workflows

Handle workplace, service, space, or operational processes that sit beyond pure maintenance.

Quick shortlist by fit

Start with the recommendation that most closely matches your operating model.

Best overall UK CAFM platform

MRI Evolution

Strongest broad-fit choice if you want maintenance, compliance, contractors, and assets in one UK-relevant CAFM platform.

Best for enterprise estates

Planon

Best fit where estate scale, field services, and broader real-estate or portfolio control matter.

Best for space and asset-heavy estates

Archibus by Eptura

Strong fit for larger estates that need maintenance, space, and asset management working together.

Best for modern operational control

Spacewell Asset

Good fit for teams that want a modern FM operations platform covering maintenance, vendors, and compliance.

Best for connected multi-site CAFM

Facilio

Strong choice for portfolios that want connected workflows, compliance visibility, and portfolio-level oversight.

Comparison table

This table is designed to help you compare CAFM-style fit before booking demos.

Software Best for Strongest areas Pricing visibility Main watch-out
MRI Evolution
Estate-focused CAFM
UK organisations wanting broad FM coverage in one platform Maintenance, compliance, contractors, assets, mobile workforce Quote-based likely more involved to configure and implement than lighter maintenance-led tools
Planon
Enterprise CAFM
Larger estates needing maintenance, space, and services in one ecosystem Reactive and preventive maintenance, field services, assets, space and real estate Quote-based may be heavier than smaller teams need
Archibus by Eptura
Enterprise CAFM
Estates that need maintenance, space planning, and asset tracking together Maintenance, space planning, asset tracking, daily operations Quote-based may be overkill for smaller maintenance-led teams
Spacewell Asset
Operational CAFM
Operational teams that want maintenance, vendor, and compliance workflows in a modern FM platform Maintenance, vendors, compliance, workflow automation, hybrid-workplace support Quote-based less obviously enterprise-estate-heavy than the largest IWMS-style options
Facilio
Connected CAFM
Multi-site portfolios wanting connected maintenance, compliance, vendors, and dashboards Maintenance, compliance, vendors, assets, workflow automation, portfolio visibility Quote-based less ideal if your real need is only a lightweight work-order tool

Detailed shortlist

These summaries are intended to help you understand fit, trade-offs, and likely shortlist role before you move into demos and deeper evaluation.

Best overall UK CAFM platform

MRI Evolution

Estate-focused CAFM

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A strong broad-fit CAFM option for UK facilities teams that want maintenance, compliance, contractor control, and asset visibility in one operational platform.

Best for

UK organisations wanting broad FM coverage in one platform

Strongest areas

Maintenance, compliance, contractors, assets, mobile workforce

Pricing visibility

Quote-based

Why it makes the shortlist

  • broad CAFM positioning rather than a narrow maintenance-only pitch
  • good fit where compliance and contractor workflows matter strongly
  • stronger UK FM heritage than many general global tools

What to watch

  • likely more involved to configure and implement than lighter maintenance-led tools
  • better fit when you genuinely need broad FM scope rather than just work orders

Best for enterprise estates

Planon

Enterprise CAFM

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A strong enterprise-oriented CAFM choice for organisations that need maintenance, space, services, and broader estate control working together.

Best for

Larger estates needing maintenance, space, and services in one ecosystem

Strongest areas

Reactive and preventive maintenance, field services, assets, space and real estate

Pricing visibility

Quote-based

Why it makes the shortlist

  • well suited to larger and more complex estates
  • stronger fit where FM, field services, and wider property data need to work together
  • useful when scale, process control, and breadth matter more than simplicity

What to watch

  • may be heavier than smaller teams need
  • likely to require a more structured buying and implementation process

Best for space and asset-heavy estates

Archibus by Eptura

Enterprise CAFM

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A strong fit for estates where CAFM needs extend into space planning, asset visibility, and day-to-day operational coordination.

Best for

Estates that need maintenance, space planning, and asset tracking together

Strongest areas

Maintenance, space planning, asset tracking, daily operations

Pricing visibility

Quote-based

Why it makes the shortlist

  • particularly attractive where space, assets, and maintenance all matter together
  • better fit than simpler tools for larger estates with more moving parts
  • useful where workplace and operational workflows need to connect

What to watch

  • may be overkill for smaller maintenance-led teams
  • less suitable if you mainly want a simple work-order tool

Best for modern operational control

Spacewell Asset

Operational CAFM

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A good CAFM option for teams that want operational control, workflow automation, and day-to-day FM visibility without jumping straight to the heaviest enterprise stack.

Best for

Operational teams that want maintenance, vendor, and compliance workflows in a modern FM platform

Strongest areas

Maintenance, vendors, compliance, workflow automation, hybrid-workplace support

Pricing visibility

Quote-based

Why it makes the shortlist

  • good operational fit for maintenance and service-led facilities workflows
  • useful where vendors and compliance need to sit alongside maintenance activity
  • attractive for teams that want a modern FM operations layer

What to watch

  • less obviously enterprise-estate-heavy than the largest IWMS-style options
  • buyers should confirm how well it fits their exact workplace and reporting requirements

Best for connected multi-site CAFM

Facilio

Connected CAFM

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A strong option for organisations that want a connected CAFM system tying together maintenance, compliance, vendors, and portfolio-level oversight.

Best for

Multi-site portfolios wanting connected maintenance, compliance, vendors, and dashboards

Strongest areas

Maintenance, compliance, vendors, assets, workflow automation, portfolio visibility

Pricing visibility

Quote-based

Why it makes the shortlist

  • very clear CAFM positioning on maintenance, compliance, vendors, and assets
  • good fit for multi-site visibility and workflow standardisation
  • useful where dashboards and cross-site oversight matter strongly

What to watch

  • less ideal if your real need is only a lightweight work-order tool
  • buyers should validate how well it fits their estate complexity and delivery model

How to choose between them

Keep your shortlist grounded in practical buying questions rather than the broadest feature list.

Maintenance workflows

Can the platform handle reactive work, preventive maintenance, recurring tasks, and contractor execution cleanly?

Compliance support

Will it help you manage inspections, certificates, records, and unresolved actions with enough visibility?

Space and workplace needs

Do you need CAFM to cover space planning, move management, room booking, or workplace services as well as maintenance?

Asset visibility

Can you track assets, history, service records, and lifecycle decisions clearly enough for your estate?

Ease of use

Will administrators, site teams, and contractors actually use the system consistently day to day?

Scalability

Will the platform still fit if you add sites, users, contractors, service lines, or more complex controls?

Pricing structure

Is pricing transparent enough for early budgeting, and do you understand likely implementation and add-on costs?

When CAFM is probably the right category

CAFM is often the better fit when your requirements are broader than maintenance alone.

If you mainly need work orders, preventive maintenance, and technician tasking, a CMMS may be enough. But if you also need broader facilities visibility around assets, contractors, compliance, workplace workflows, or space-related activity, CAFM is often the better category to start with.

The strongest CAFM buying decisions usually come from being clear about scope first: are you buying a maintenance tool, or a broader facilities operations platform?

Related software pages

These pages help place CAFM in the wider FM software landscape.

What to read next

Once you understand the CAFM category, the next step is usually to compare it directly with CMMS or work through pricing and implementation questions.

Compare CAFM vs CMMS

Work through the category differences before narrowing your shortlist further.

Compare categories

Work through pricing

Work through pricing visibility, rollout, implementation scope, and the real total cost of ownership.

Read pricing guide